Why won’t my logo or design upload?

Merchr supports various formats for logos or designs, but if your work is in an unsupported format, you won't be able to upload it to Merchr.

Merchr supports the following formats for your logos, designs, or artwork:

  • .ai - Adobe Illustrator format for vector images
  • .svg - a vector file format that stores image data as mathematical formulas
  • .jpeg - lossy compression format that does not support transparency
  • .png - lossless data compression format that supports transparency
  • .eps - Adobe Illustrator format for vector images, commonly used for billboards and other large media

If your logo or designs are not saved in one of these formats, you will not be successful in uploading your design to Merchr. You will need to convert your artwork to one of the supported formats listed above.